MonitorGuard Feature Plan | Monitorguard - Workforce Management Platform
MonitorGuard • Workforce software for security, cleaning & staffing

All‑in‑one workforce management software

From scheduling and time tracking to incidents, tasks, pay, and compliance – MonitorGuard brings every feature into one system.

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Built for frontline industries

Designed specifically for security guarding, cleaning and temp staffing – with features, workflows and terminology that match how these sectors actually operate.

One system, end to end

Plan shifts, manage staff, track time, log incidents, run tasks, handle pay and billing, and stay compliant – all in a single platform instead of multiple tools and spreadsheets.

Mobile at the centre

Give every shift worker a mobile app for rotas, clock‑ins, tasks and communication – while managers get real‑time visibility of what’s happening on site.

Scheduling & rota management

  • Flexible rota building

    Create daily, weekly or event‑based rotas for security, cleaning and temp staff with role, site and contract‑level control.

  • Role & skill‑based assignment

    Assign shifts based on roles, qualifications and site rules so only suitable staff are booked into each position.

  • Shift patterns & templates

    Reuse templates for recurring patterns – e.g. static guarding posts, regular cleaning visits or recurring events.

  • Open shifts & self‑selection

    Publish open shifts to trusted staff through the app so they can volunteer, helping you fill gaps faster.

Time & attendance

  • Mobile time clock

    Let staff clock in and out via the MonitorGuard app, with time linked directly to the right site and shift.

  • GPS & geofence options

    Optional GPS or geofence checks help you verify that workers are actually on site when clocking in.

  • Automatic timesheets

    Build timesheets automatically from attendance data – ready for approval by managers and finance.

  • Late & no‑show alerts

    Get notified when someone hasn’t clocked in, so you can arrange cover before service is affected.

Task management & on‑site checklists

  • Shift‑based to‑do lists

    Create structured checklists for cleaners, guards or supervisors so everyone knows exactly what must be done each shift.

  • Task templates

    Reuse standard routines like opening/closing checks, patrol rounds or cleaning runs across multiple sites.

  • Mobile task check‑off

    Staff tick off tasks on their phone, creating a live record of work completed on site.

  • Notes & photo evidence

    Attach notes or photos to tasks that require follow‑up, inspection or proof of completion.

Incident & event reporting

  • On‑site incident logging

    Guards and staff can log incidents directly from the app with structured forms and categories.

  • Photos, attachments & notes

    Capture all relevant details – photos, descriptions, time, location – in a single incident record.

  • Escalation workflows

    Flag serious incidents to supervisors or control rooms for rapid response and follow‑up.

  • Incident history per site

    Review patterns by site or client to support risk assessments and contract reviews.

Lone worker safety

  • Check‑in routines

    Set up mandatory check‑ins for lone workers so you know they are safe during their shift.

  • Alerts on missed check‑ins

    Receive alerts if a lone worker fails to check in on time, triggering escalation steps.

  • Location context

    Combine lone‑worker activity with site and shift data to see who is where at any time.

Mobile app & staff portal

  • Shifts in one place

    Staff see all assigned shifts, locations and roles in a clear calendar or list view on their phone.

  • Self‑service updates

    Workers can submit availability, absence requests and update key contact details themselves.

  • Notifications & reminders

    Send automatic reminders for upcoming shifts, changes or important site notices.

HR & staff database

  • Centralised staff profiles

    Store contact details, roles, contracts, documents and notes for every employee and worker.

  • Sector‑specific data

    Record licences, training, sites, positions and skills relevant to security, cleaning and staffing work.

  • Search & filters

    Quickly find staff by role, qualification, location, status or availability when filling shifts.

Absence & leave management

  • Configurable absence types

    Set up holidays, sickness, unpaid leave, training days and other leave types with your own rules.

  • Digital requests & approvals

    Staff submit leave requests via the app; managers approve or decline with full visibility of impact on rotas.

  • Allowance tracking

    Track annual leave allowances and remaining days in real time per employee.

Pay, charge & payroll

  • Pay rule engine

    Apply pay rules for overtime, nights, weekends and bank holidays automatically from timesheets.

  • Client‑specific charge rates

    Configure different charge rates per client, role, site or contract and generate accurate invoices from approved hours.

  • Payroll & invoice exports

    Export clean data for payroll systems and accounting tools, reducing manual re‑entry and errors.

Clients, sites & contracts

  • Client & site structure

    Model your contracts, sites and posts so rotas, incidents and costs are always tied to the right place.

  • Contract rules & SLAs

    Store agreed coverage levels, roles and requirements to support scheduling and reporting.

Asset management & supplier invoices

  • Equipment & uniform tracking

    Record radios, keys, uniforms, cleaning machines and other assets issued to staff or sites with full history.

  • Loss & damage visibility

    Log lost or damaged assets and attribute costs appropriately, reducing shrinkage over time.

  • Supplier invoice logging

    Track invoices for consumables, subcontractors and equipment against clients or sites to see true margin.

Communication & messaging

  • In‑app messaging

    Communicate with individuals or groups of staff directly in MonitorGuard instead of juggling external apps.

  • Shift‑level notes

    Add instructions and comments to specific shifts so workers know exactly what is expected on the day.

  • Broadcast announcements

    Send important updates to all staff or targeted teams – for example policy changes or urgent warnings.

Reporting & dashboards

  • Operational dashboards

    See live coverage, attendance, tasks and incidents across your security, cleaning and staffing contracts.

  • Financial insights

    Review wage costs, billed revenue and margins by client, site or sector to support pricing and contract reviews.

  • Exportable reports

    Export data for management reporting, audits or deeper analysis in BI tools.

Compliance & audits

  • Document & licence tracking

    Track SIA licences, right‑to‑work documents, training certificates and other mandatory records with expiry alerts.

  • Audit trails for shifts & incidents

    Maintain a clear history of who worked, what happened and how issues were handled at each site.

  • Evidence for contracts & regulators

    Provide clients and auditors with structured records of staffing levels, incidents, tasks and compliance checks.

See MonitorGuard in action

Our team will walk you through how these features work together for security, cleaning and staffing operations.

Book a demo