Client Portal | MonitorGuard MonitorGuard Feature Clientportal | Monitorguard - Workforce Management Platform
Part of the MonitorGuard workforce suite

Client portal for real‑time workforce visibility

Give your clients instant access to staffing, attendance and service activity so they can see exactly what’s happening on site.

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Seamless communication

Keep clients updated with live schedules and service status instead of endless email chains.

Total transparency

Share staff details, roles and compliance info so clients know exactly who is on their sites.

Faster approvals

Streamline timesheet, incident and service approvals with simple, role‑based workflows.

Live schedules your clients can see anytime

MonitorGuard’s client portal lets customers view who is scheduled, where and at what times — all in real time, from any device.

  • Real‑time rota visibility Clients can log in to see confirmed shifts, roles and locations without spreadsheet exports.
  • Shift coverage status Show filled, partially filled and open shifts so everyone understands current coverage.
  • Secure staff information Share only the fields you choose: names, roles, licences and contact details.

Transparent staffing & service workflows

Build trust by giving clients a clear view of hours worked, patrols completed and service quality on every contract.

  • Clear billing information Show agreed bill rates, enhancements and premiums per shift type for full transparency.
  • Patrol & task evidence Provide time‑stamped guard tours, task checklists, welfare checks and incidents inside the portal.
  • Multi‑party approvals Enable approvals from staff, managers and clients in a single connected workflow.

Powered by the MonitorGuard scheduling engine

The client portal is backed by MonitorGuard’s full workforce platform — complex rotas, pay rules and compliance baked in.

  • Flexible shift patterns Create rolling rotas, split shifts, nights and multi‑site patterns your clients can still read easily.
  • Reusable templates Save templates per site or contract to build consistent staffing plans faster.
  • Compliance‑aware scheduling Enforce working‑time rules, qualifications and licence checks at the schedule level.

One portal, connected to your entire workforce platform

Smarter scheduling

Use MonitorGuard’s scheduling tools to build rotas that automatically appear in the client portal.

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Verified time & attendance

Combine GPS / QR time clocks with portal visibility so clients see accurate, verified hours.

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Automated pay & invoicing

Link approved hours and rates directly to payroll and client invoicing to reduce disputes.

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See the MonitorGuard client portal in action

Book a short demo and we’ll show you how your clients can log in, track services and approve hours in real time from a single secure portal.

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